Privacy Policy

Shieldly is an AI-powered fraud protection service operated by Shieldly. Our website is available at shieldlyai.com. If you have questions about this policy, you can contact us through the details at the end of this page.

We only collect the information we need to provide and improve our fraud protection service. This includes:

• Account information such as your name, email address, and phone number when you sign up.
• Billing information to process your subscription payments through our secure payment provider.
• Information you choose to share with us, such as scam reports, suspicious messages, or support questions.
• Device and usage information needed to detect threats and keep our service running securely.
• Technical logs such as IP address, browser type, and error reports to help us maintain and improve the platform.

We do not collect sensitive information such as full banking credentials, passwords, or government ID numbers.

We use your information only to:

• Provide and operate the Shieldly fraud protection service.
• Alert you about suspicious activity, scams, or potential identity theft risks.
• Manage your subscription and communicate important service updates.
• Improve our AI detection systems and customer support.
• Comply with legal requirements and protect our rights and users.

We never sell your personal data. We do not use your data to build advertising profiles.

We use industry-standard security measures to protect your information. These include encryption in transit, secure storage, access controls, and regular security reviews. Only authorized team members can access personal data, and only when needed to support your account.

While we take security seriously, no online service can promise absolute security. If we ever become aware of a breach that affects your data, we will notify you promptly and take steps to reduce any harm.

We only share data with trusted third parties when necessary to operate our service, and only under strict privacy and security terms:

• Payment processors to handle billing securely.
• Cloud hosting and security providers to run and protect our platform.
• Email and communication services to send service alerts and support messages.
• Legal authorities when required by law or to protect our rights and users.

We do not share your personal information with data brokers, advertisers, or unrelated third parties.

Depending on where you live, you may have the right to access, update, delete, or export your personal data. You can update most account information from your account settings. For other requests, contact us using the details below.

You also have the right to unsubscribe from marketing emails at any time by clicking the unsubscribe link in the message.

We use cookies and similar technologies to keep your session secure, remember your preferences, and understand how visitors use our website. These technologies help us improve the experience and detect suspicious activity.

You can control or disable cookies through your browser settings. Disabling some cookies may affect how certain features work.

We keep your personal data only as long as needed for the purposes described in this policy, or as required by law. If you close your account, we will delete or anonymize your data within a reasonable time, except where we must keep it for legal or security reasons.

Shieldly is not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can remove it.

We may update this privacy policy from time to time. If we make significant changes, we will notify you by email or through the service. The updated version will always be available on this page with the latest revision date.

If you have questions, concerns, or requests about this privacy policy or your data, please contact us at:

Shieldly
Email: privacy@shieldlyai.com
Website: shieldlyai.com